Welcome to Employer Training Services

At Stephenson College we are very proud of the excellent reputation we enjoy for providing quality training and professional support to the business community.

Our clients currently include..... Volvo Truck and Bus Lovell Partnerships Ltd David Wilson Homes Champney Springs Health Resort Conkers DHL Aviation North West Leicestershire District Council Hanson Brick Nottingham City Homes East Midlands Trains Taylor Woodrow East Midlands Airport Melton Borough Council The Fire & Rescue Service Mansfield District Council Broxtowe Borough Council

"Our experienced business team is dedicated to providing a prompt response to your individual company requirements. We will be pleased to visit you at your convenience to discuss your training needs".

"I look forward to hearing from you".

Gary Hancox
Director - Business Development

ghancox@stephensoncoll.ac.uk
(01530) 836136 ext 266

Employers
We're Here to Help

We have designated staff responsible for offering support to the business community and who can provide up-to-the minute specialist advice on training and development in your particular area of business.

We are flexible in our approach and do our best to ensure that our training solutions fit your requirements and provide real measurable outcomes to improve your business performance.

Improved staff motivation    trained staff are more competent and better motivated Reduced absenteeism    employees undergoing training are more motivated    and less likely to be absent Increased staff retention    recruitment costs are reduced as staff turnover is lowered Improvement in the skill levels of your workforce    solid foundations support future business growth

We have a long tradition of working with employers of all sizes from across many industrial sectors.

Our client portfolio currently includes: Lovell Partnerships Ltd, Volvo Truck and Bus, Pullman Fleet Services, DHL, 4 major Waste Management companies, District and County Councils and the National Fire & Rescue Service.

The College is committed to working with employers and contributing to increasing both local and national productivity. Its aim is to close the skills gap to support the local economy and address the skills gaps expected to follow the current economic downturn.

As a vocational College we adopt a cohesive approach in engaging with employers; fulfilling existing business needs alongside developing the workforce of the future.

At Stephenson College we aim to provide a responsive, flexible and friendly service of the highest quality and conduct ourselves with integrity, sensitivity and respect.

Our Employer Hotline's ensure direct and easy access. When you contact us our Employer Hotline Coordinator will ensure that your enquiry goes to a Business Adviser who will contact you to discuss your full requirements.

Your enquiry will be dealt with quickly and efficiently in line with our Employer Service Standards. We will then work with you to develop effective solutions and will provide full support throughout.

Please note: In the event that Stephenson College is unable to meet your training needs, we will offer advice about other local training providers who may be able to help.

Useful Links:

>> Learning & Skills Council www.lsc.gov.uk
>> Business Link www.businesslink.gov.uk
>> Chamber of Commerce www.britishchambers.org.uk
>> Employer Journey

Employer Service Standards

As part of our commitment to providing an exceptional service to our clients, the following service standards will apply:

All incoming calls or enquiries will be directed to a central point and answered by trained specialist
   customer service staff within 5 rings during office hours or within 1 working day of a message
   being left.

Each employer will have a named contact (usually a Business Adviser) who will contact them within
   2 working days of the initial contact.

A written or electronic training proposal will be available to the employer within 7 working days.

Training and assessments will be carried out by fully qualified, occupationally competent staff with
   ongoing quality monitoring.

Delivery of the training will be within the contracted hours, timescales and lead to agreed outcomes
   as specified in the training proposal.

The named contact will monitor the training by liaising with the employer in line with specified
   contract review dates.

The named contact will arrange a follow-up courtesy call to the employer within 1 month of the
   completion of training to measure the business impact agreed prior to the start of the training.

All information given by the employer and learner will be treated confidentially.

Funding Support

It is our aim to offer the highest possible standards of training and we never compromise on quality. However, we understand the importance of getting value for money and our expert Business Advisers work with you to ensure that you get the best possible return on your investment. We will work with you to identify and access any available funding so that you can afford to up skill your workforce.

Train to Gain

Train to Gain is a government-led initiative designed to help businesses improve their productivity and competitiveness by ensuring that your staff have the appropriate skills to do their job. As an accredited Train to Gain supplier Stephenson College can deliver high quality training at a competitive price.

Access training through us and we will make every effort to ensure that you benefit from the various funding opportunities available through the initiative.

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