This qualification is aimed at individuals who have responsibility for the work of others, as they lead
a team. It is suitable for people who are entering a management role, or who have the ability and
the opportunity to demonstrate recognisable management and leadership skills, for example,
providing leadership for a team, encouraging innovation, allocating and checking work.
This qualification recognises the skills and competences of candidates in the workplace and
provides individuals with the opportunity to demonstrate the competences needed for a career as a
team leader. The units encompass a broad range of competencies from the management and
leadership sector.
Level 2
You are not required to sit an examination, but must be in a supervisory role.
This qualification can be achieved in 12 months.
The credit required for this qualification is 17.
10 Credits from mandatory Group A, all of which are at Level 2.
7 credits from the optional units of which a minimum of 5 must be from the 2
Group B units, and a minimum of 2 credits from the 11 Group C mandatory
Group A – Mandatory Units
Unit Unit Title Number of Credits
A1 Manage personal development 4
D1 Develop working relationships with
colleagues 3
E11 Communicate information and
knowledge 3
Unit Unit Title Number of Credits
Group B - Optional
D5 Plan, allocate and monitor work of a
team 5
B5 Set objectives and provide support
for team members 5
Group C - Optional
B11 Manage or support equality of opportunity, diversity and inclusion in own area of responsibility 4
C1 Support team members in identifying, developing
and implementing new ideas 4
D10 Manage conflict in a team 3
D11 Lead and manage meetings 4
D12 Participate in meetings 2
E10 Make effective decisions 3
E12 Manage knowledge in own area of responsibility 4
E15 Procure supplies 2
F17 Manage customer service in own
area of responsibility 4
Your assessor/trainer will visit you in the workplace to:
• review and monitor your progress
• give you the necessary guidance and support
• give you feedback on the work you have carried out
During these assessment visits, the assessor/trainer will help you identify suitable work evidence to collect, observe your performance and give you feedback on how you have met the Learning Outcomes, Evidence Requirements.
At each visit, the assessor/trainer will agree and record an action plan with you and provide you with written feedback.
Assessment will take place when your assessor/trainer visits your workplace. They will help you identify suitable work evidence to collect, observe your performance, give guidance when writing Personal Statements, carryout Professional Discussions and give you feedback on how you have met the Learning Outcomes and Evidence Requirements.
During each visit, the assessor/trainer will agree and record an action plan with you and provide you with written feedback.
