This level 2 Award is a bite-size competence based qualification aimed at people who are in a supportive office-based role. It is designed to reflect the work of administration staff across a wide range of industries and types of organisations...
This Level 2 Diploma is designed to reflect the work of administration staff across a wide range of industries and types of organisations and is for those who are working with some autonomy and personal responsibility. Learners can choose from a large ban...
This Level 3 Diploma is designed to reflect the work of administration staff across a wide range of industries and types of organisations and is for those who are working with a high degree of autonomy and personal responsibility.
This Level 4 Diploma is designed to reflect the work of administration staff across a wide range of industries and types of organisations and is for those who are working with autonomy and personal responsibility. It is aimed at candidates who are de...
This Level 2 Certificate is designed to reflect the work of administration staff across a wide range of industries and types of organisations and is for those who are working with some autonomy and personal responsibility. Optional units provide opportuni...
This Level 3 Certificate is designed to reflect the work of administration staff across a wide range of industries and types of organisations and is for those who are working with a high degree of autonomy and personal responsibility.
This Level 4 Certificate is designed to reflect the work of administration staff across a wide range of industries and types of organisations and is for those who are working with autonomy and personal responsibility. It is aimed at candidates w...
This qualification is primarily aimed at candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing...
This qualification is aimed at candidates who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervisions or on their own, such as in a commercial customer service environ...
This qualification is aimed at the candidate working in a senior role within an organisation that treats customer service as a priority. The candidate does not have to be a line manager of other people or even have manager as part of the title; however th...
Are you planning to be the
personal assistant of the
company boss, perhaps be your
own boss or work in a general
office environment? Maybe
customer relations or finance
works for you? Are you well
organised and want to learn
a range of office skills?
This course will provide you
with the knowledge and skills
to help make your chosen
career successful.
OUR STUDENTS SAY
"I found the First Diploma course
interesting because I preferred the
teaching methods and the teachers
themselves. I coped really well
throughout the course and I enjoyed
every moment of it. I built up a good
relationship with my tutors which
enabled me to progress onto the
National Diploma. Overall I achieved the
highest grade possible which was all
down to the fact I enjoyed the course"
CALLUM LATISEVS
First Diploma Business
